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iPhone won't go to voicemail - just rings and rings


iPhone won't go to voicemail - just rings and rings

I've just realised that if someone calls my phone, it just rings and rings, and never goes through to voicemail.  I don't know how long it's been like this - I've had the phone and account for a year but it doesn't get used a lot, though I think I'd have noticed before now if this wasn't working.  I can call voicemail from my phone and everything seems to work OK, but someone calling me can't leave a message.


It's an iPhone 8, iOS 14.8.  I'm on a prepay account, in case that makes a difference..?


Thanks in advance for any help you can give!



3 Community Admin

@MrHindley Hello there, let's get you up and running. First off, take a look at our blog All About: Voicemail  for the codes you need to set up your voicemail. Let me know how it goes 😁