cancel
Showing results for 
Search instead for 
Did you mean: 

iphone 6s has died and won't charge

Explorer

iphone 6s has died and won't charge

Hi,

I got this phone on an upgrade about three months ago and this morning it ran out of juice.

Now it won't take a charge.

I've tried the original cable in the wall outlet and in a PC,but it fails to charge at all.

I've also tried a few other cables and they won't work either.

Is this still under warranty as I don't have insurance on it.

 

Thanks,

Ronan

Tags (1)
5 REPLIES
3 Staff

Re: iphone 6s has died and won't charge

Hi ronanmag 👋 iPhone's would come with one year's warranty so your be covered here. You'll need to take your phone into one of our stores to have your phone assessed and if needed set away for repair. You can ask for a loan phone in store while yours is being repaired, but these loan phones are dependent on availability, Martin. 

Explorer

Re: iphone 6s has died and won't charge

Thanks,Martin

 

I'll drop it into one of the store so......

 

 

Regards,

Ronan

3 Staff

Re: iphone 6s has died and won't charge

Take it in when you get a chance and see what they say. If there's anything else I can help you with please let us know 👍

Explorer

Re: iphone 6s has died and won't charge

They confirmed that it would not switch on or recognise a charger cable - it's completey out of juice.#

They then said I need to turn off the "Find my iPhone" feature from my own PC first,then drop it back in to them.

 

3 Moderator

Re: iphone 6s has died and won't charge

Cheers for keeping us posted Ronan, hopefully this'll be resolved as quickly as possible 👍