I wish to cancel my upgrade contract. I am within the cooling off period. Please provide details of cancellation procedure. I have issued e-mail to notify of same.
Hi I have returned the phone, I just want to know will i be issued a new bill or what plan I am on now. It still seems to be charging me for the new phone.
@Ef1, Hi there 👋 have you returned the device? Once the device is returned and processed you'll receive an email confirming the return and outlining the returns process this takes a couple of days from when the device is received. if it's been longer than this please PM us with your details (name, number, full address & date of birth) and we'll take a look at this for you.
