3IoT Customer Hub

We’re making some changes, so you might notice that 3Community looks a little different. The following content may be unavailable: Blog boards, Forum boards and how we display offers.

Need help right now?
You can still Sign in and use other services, including: 'Help & Support', 'Device Guides', 'My3 account' for viewing bills / topping up, and our Roaming Rates. page if you are thinking of going abroad.

Contact our Care Team:

Message Us

Our messaging team is available every day from 7am to midnight.

Call: 1913

Mon - Fri: 09:00 to 19:00,
Saturday: 09:00 to 18:30,
Sundays: closed.

Thank you for your patience and for being our customer.
Please check this page for the latest updates as we work to restore the service.

3IoT Service Queries:

Please fill out the below form and if it’s a major incident please call TSD

Ireland 1800 800 002 Option 2
Sweden +46 77 022 05 20
Denmark +45 7031 4115
UK 0800 0338039
International +353 61203649

* All fields are required.
Account and Contact details are Essential to allow us respond to you.

Landline/Broadband Call Back Form:

Please fill out your details below, and our team will call you back within 1 business day (business hours are 08:30am – 18:00pm excluding weekends & public holidays)

* All fields are required.
Account and Contact details are Essential to allow us respond to you.

Dunnes Stores Ticketing Form:

This form is only to be used by members of the Dunnes IT team.
If you are not part of the Dunnes IT team please contact your account manager or send us a message to find out more.

Please fill out the below form and if it’s a major incident please call TSD

Ireland 1800 800 002 Option 2
International +353 61203649

* All fields are required.
Account and Contact details are essential to allow us respond to you.