Can't receive SMS from abroad

[Jump8023]

Hi 

Apparently I can't receive SMS from abroad (in particular from Italy)

This is very important to me because one of the two mandatory way to log in in poste.it is by SMS and there's no workaround

Pretty sure it's something related to my settings

Can please help me?

[Three_Stacey]

Hi @Jump8023 welcome to 3Community. Are you having difficulties with all international texts or just verification texts coming from abroad? Also, just to make sure are you currently in Ireland?

[Jump8023]

Hi Stacey

I'm having problems only with verification text from abroad and yes I'm in Ireland

I've checked with the other company and the text results Sent from them

[Three_Stacey]

thanks @Jump8023 for getting back to me. I'd like to take a look at your account to make sure that it's set up correctly. Please PM your name, number, full address and date of birth. 

Also, let me know the make and model of your phone and when you last attempted to receive a verification code.

[Three_Stacey]

Thanks @Jump8023 I just got your PM. I'll review your account and let you know what I find soon.