For the love of..... waiting times

[Anonymous]

I am on hold here for 50 minutes and counting.....

Is this acceptable to have to put aside a large chunk of my day just to get through to you guys?

Surely not. I'm not interested in the usual waffle about peak periods, 50 minutes! 50! and counting....

[Anonymous]

Just hit the hour mark and i had to give up.

Well done folks! Sterling work.

pfffffffft.

[Three_Linda]

Hi Domok1, I'll be happy to help you here with any query that you have. Sorry if you couldn't get through to us. Thanks, Linda.