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Not Receiving SMS/OTP

Add_29179
Investigator

Not Receiving SMS/OTP

Hi, 

I own a iPhone 11. 

I m not receiving OTP/SMS on my phone. From three numbers I do receive it but not from other operators. 

I have changed the SIM card for the 3rd time and it isn’t the sim card the issue.

I have tested the sim in different mobiles so it isn’t my phone.

 

I have 3 tickets raised with three but no one is looking into it. 

I have been calling to customer service but no one know the answer to it, but to follow a pre made script. 

Is there anyone that could help me with it? 

 

1 REPLY 1
Three_Stacey
3 Community Admin

Hi @Add_29179 I can see you've posted twice.

 

I responded to your post here, please have a look and get back to me.