Hi @deirdret_00655 I can help you with this 😊 Are you a prepay customer?
If you are a Prepay customer and accessing your My3 account through three.ie, once you've logged in you'll see 'Top Up Now' in the Your Balance section and follow the directions on screen. If you're topping up through the My3 app you'll the 'Top Up' button on the dashboard once you log in.
If you are not a Prepay customer but want to top up one just click here to use our instant top up.
