Moving from pre-pay to bill pay

[ShaneF98]

Hi,

Update: Problem Resolved by live chat

I’m looking to switch from prepay to billpay online, I’m encountering the same problem everytime I try and I’ve just read another topic on here with the same problem I’m having, the solution could be my account isint registered or set up properly? Could I get any help with this please, I’ve attached a link to the topic below.

https://community.three.ie/t5/Bill-Pay-Plans/We-can-t-complete-this-action-for/td-p/771630

[LauraH]

@ShaneF98 Good morning, we were off over the weekend, glad to hear you got sorted though! Were you correct in that your account wasn't registered fully?