Signed up for 3 months free amazon prime membership

[Tua]

guys signed up for 3 months free amazon prime membership well over a month ago now but i am still waiting for the notification and login instructions from 3 why is it taking so long

[LauraH]

@Tua Hi there and welcome. Tell me, did you sign up via My3? Talk me through the steps you took and we'll go from there 👍

[Tua]

set it up through my 3 i followed the on screen prompts 

[LauraH]

@Tua Ok, and everything appeared to go through as it should? Pop me a PM with your phone number, full name, address and date of birth so I can access your account and take a look 👍