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Unable to update expired card details for scheduled top up

Napes
Investigator

Unable to update expired card details for scheduled top up

Hi,

 

I've had a scheduled top up set on my account which has been working fine up until my debit card expired. I received a text message from 3 with a link asking me to update my details, however this link leads me to my profile and no further.

 

I have attempted to enter the "Schedule Top Up" section of my profile but the page never loads and an error page is displayed saying

"

Oops..
We’re currently experiencing some unexpected problems
Please come back to the site a bit later on or visit Help and Support for assistance.

"

 

Any help in getting the scheduled top up working again would be greatly appreciated.

 

Thanks in Advance.

1 REPLY 1
billbond4
Leader

Send a PM to one of the mods here, with your account details and they should be able to help you