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Using Three outside Europe

Hauanna_04050
Novice

Using Three outside Europe

Hello!
My phone is Prepay and I am not able to use my internet in Brazil (came for holidays). I tired to get a chip from a local brand but it says that my phone doesn’t support the chip (which makes me believe my phone is blocked). There’s any way that I’m able to use my internet and phone over here?
1 REPLY 1
LauraH
3 Mod Retired

@Hauanna_04050 Hi there and welcome to 3Community. Tell me, which network are you connected to in Brazil? Are your calls and texts messages working ok?

 

Regarding your locked phone, take a look at All about: Unlocking your phone or router  for details on how to unlock it 👌