Early Upgrade Query

[Lilefitzskinny]

On my old my3 account app it showed up an early upgrade for 30 May 2020. Since installing the new app and using the website when I click into upgrade it says it cannot be performed for me and to contact customer services. I'm currently 21 months into my 24 month contract and was looking forward to this upgrade. Can someone possibly look into my account to see if it is possible for an early upgrade thank you 😊

[billbond4]

@Lilefitzskinny Send a pm to a mod and im sure they will activate the early upgrade for you

[Lilefitzskinny]

Thank you how do I message an mod?

[billbond4]

Look here https://community.three.ie/t5/Billpay/Upgrade-Early/m-p/741839#M53694
And click on one of the posts by a signature with Three and then click on their username, you will see button to send them a pm