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Never notified about Pixies pre-sale

Paul_20521
Newbie

Never notified about Pixies pre-sale

I never received any text message about the pre-sale for tickets to see the Pixies at the Olympia. Tried using the chat line but the guy I was talking to had no idea what he was talking about and offered no help whatsoever other than telling me to "check the 2 site" which was less than useless.

 

I get bombarded constantly with texts from 3 offering me all sorts of tickets and offers I don't want but the one time they offer a pre-sale for a concert I actually want to go to, I hear nothing about it until the tickets are all gone. Any ideas why I received no text about this? 

1 REPLY 1
Three_Stacey
3 Community Admin

Hi @Paul_20521 welcome to 3Community 👋

 

Thank you so much for highlighting this to us. I reached out to the Three+ team regarding the presale, and they've confirmed that due to a systems update the presale texts for the Pixies didn't go out to customers as expected. 

 

I apologise for any difficulties this has caused.