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Accessing your PUK Code

Accessing your PUK Code

 

You will need a PUK (Personal Unlocking Key) code if you enter your PIN wrong 3 times, which causes your SIM to be blocked. 

 

You can get your PUK by calling us on 1913 and following the instructions on the IVR. 

 

* Once you enter your PUK code, you can set up a new PIN.

 

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