Email Set Up

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Email Set Up

How to Set Up Email

Email Servers

Adding New Server Settings

Updating Server Settings

How to Set Up Email

iPhone

To set up email on your iPhone, follow these steps:

• Go to Settings.
• Go to Passwords & Accounts.
• Underneath the 'Accounts' section, go to Add Account. 
• Choose your email provider and enter your email address and password. 

Android

You can set up email on your Android by following the below steps:

• Go to Settings, then Accounts. 
• Go to Accounts and Backup.
• Go to Accounts, then Add Account. 
• Choose the type of email account you wish to set up, then follow the instructions. 

Please note:

1. If you're using a personal POP3 email account, you may be required to fill in your POP/SMTP incoming and outgoing servers. If you don't know this info, please contact your email provider.
2. The process above is based on a Samsung device. Android device settings vary depending on the manufacturer, so it's best to check your user manual for specific instructions. 

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Email Servers 

If you're having issues sending or receiving emails, make sure your email server is set to the correct outgoing mail server. 

Below is a list of the most common email provider's mail servers:

Provider	Outgoing Server Address
Gmail	smtp-relay.gmail.com or smtp.gmail.com
Yahoo	smtp.mail.yahoo.com
Hotmail / Outlook.com	smtp-mail.outlook.com
Eircom.net	mail1.eircom.net
Pure Telecom	smtp.puretelecom.ie or smtp2.puretelecom.ie
Sky	smtp.tools.sky.com
Magnet	smtp.magnet.ie
UPC	smtp.upcmail.ie
Imagine	mail.imagine.ie or mail.gaelic.ie
Digiweb	smtp.digiweb.ie
Strencom	relay.strencom.net
Smart Telecom	mx.mysmart.ie
Irish Broadband	smtp.irishbroadband.ie
Westnet	smtp.westnet.ie

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Adding New Server Settings

Android

• Press ‘Menu’ and tap ‘Accounts’
• Press ‘Menu’ again and tap ‘Add Account’; then enter your email and password and tap ‘Next’
• Set your incoming settings (IMPA OR POP), and then enter your SMTP settings
  • SMTP Server: Your ISPs outgoing servers name
  • Security Type: ‘None’ to send without any added security layer
  • Require sign in: check it if you want to sign in with a password before sending emails
  • Port: the default port is 25., but you can choose also 587 or 465 if you’re sending out via SSL.
  • User name: your email address
  • Password: your password

Please note: Android device settings vary depending on the manufacturer, so it's best to check your user manual for specific instructions. 

iPhone

• Go to ‘Settings’
• Scroll down to ‘Mail, Contacts, Calendars’
• Tap the email account from which you want to send messages
• Tap ‘SMTP’ under ‘Outgoing Mail Server’ and then ‘Add Server’
• Enter all the needed settings:
  • Server: set ‘On’
  • Host Name: your SMTPs servers name
  • User Name: your sending email address
  • Password: the password you chose. Use SSL: set it off, unless you have enabled an SSL mode on your SMTP server
  • Authentication: tap on it and select ‘Password’; enter your password
  • Server port: the default port is 25
  • Tap ‘Done’

Microsoft Outlook

• Go to Tools and then Email Accounts.
• Select Add a new email account and click Next.
• Select POP3 for Server Type and click Next.
• Enter your account details.
• Enter the Incoming and Outgoing Server address. 
• Click Finish. 

Microsoft Outlook Express

• Select Tools and then Accounts.
• Click Internet Accounts then Mail. Click Add.
• Enter your name and email address and click Next. 
• Enter your Incoming and Outgoing Server addresses. 
• Click Finish.

Apple Mac

• Click Mail > Preferences
• Click ‘Accounts' and then click ‘Server Settings’
• Input the following details for ‘Outgoing mail server settings’
  • Account: Click ‘Account’ pop up menu and choose ‘edit SMTP server list’
  • Username: your username on the mail server
  • Password: your password on the mail server
  • Host Name: the name of the mail server
  • Automatically manage connection settings:
    • If you deselect this option, you can specify the following as directed by your ISP:
      • Port, USE TLS/SSL: The port numbers for sending messages and whether to use TLS/SSL
      • Authentication: This option is available only for POP and IMAP accounts.

Thunderbird Email Client

• Select Tools and then Account Settings.
• Click on ‘outgoing Server (SMTP)’ and then ‘Add’
• Complete the following details:
• Description: Enter a general name for your SMTP server
• Server Name: Enter the address
• Default Port: type 25
• Connection Security: either none or SSL
• Authentication Method: most used method is passwords.
• User Name: your email address

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Updating Server Settings

The three.ie email SMTP relay system for outbound emails will no longer be available from 31 May 2019. Please follow the instructions below to update your server settings. 

Android

• Press ‘Menu’ and select ‘Settings’
• Select ‘Account Settings’, and click on the email account you want to edit
• Scroll to the bottom of the screen and click ‘More Settings’
• Select ‘Outgoing Settings’
• Check the ‘Require sign in’ option
• Enter the full email address as the Username and your password
• Change the server ‘Security type’ and the ‘port’:
  • • If you want to use SSL, change the port to 465 and select SSL form the encryption drop down menu
    • If you don’t want to use SSL, then change the port to 587

Please note: Android device settings vary depending on the manufacturer, so it's best to check your user manual for specific instructions. 

iPhone

• Go to ‘Settings’
• Scroll down to ‘Mail, Contacts, Calendars’
• Tap the email account from which you want to send emails from
• You will get to the ‘Email Information’ page for that account.
• Scroll down to ‘Outgoing Server’, and click on the 'Outgoing Server’
• Now you will see a list of ‘Outgoing Servers’ that have been configured. The one that is currently being used will be at the top and highlighted ‘Primary Server’, so click on that one.
• Make sure that:
  • SSL is off
  • Authentication is set to PASSWORD
  • Outgoing port is 587
• Click ‘Done’

Microsoft Outlook

• In Microsoft Outlook, go to Tools and Account Settings
• Select the email account from the list and click ‘Change’
• On the ‘Change Email Settings’ window, click ‘More Settings’
• Click the ‘Outgoing Server’ tab and check the ‘My outgoing server (SMTP) requires authentication’ option
• Click ‘Advanced’ tab and change the ‘Outgoing server (SMTP)’ port
• If you want to use SSL, change the port to 465 and select SSL form the encryption drop down menu
• If you don’t want to use SSL, then change the port to 587

Apple Mac

• Click Mail > Preferences
• Click ‘Accounts; and from the Outgoing Mail Server (SMTP) drop-down menu, select ‘Edit SMTP Server List’
• Make sure the ‘Allow insecure authentication’ option is unchecked
• Enter the full email address as the username and your password
• Click the ‘Advanced’ tab and change the ‘Outgoing server (SMTP’ port
• Make sure that:
  • SSL is off
  • Authentication is set to PASSWORD
  • Outgoing port is 587
• Click ‘Done’

Thunderbird Email Client

• Select Tools and then Account Settings.
• Click on ‘outgoing Server (SMTP)’ and highlight the email account you want to edit and click ‘Edit’
• Make sure the ‘Allow insecure authentication’ option is unchecked
• From the ‘Connection security’ drop down menu, select the desired option: SSL or none
• From the ‘Authentication method’ drop down menu, select’ Normal Password’
• If you want to use SSL, change the port to 465 and select SSL form the encryption drop down menu
• If you don’t want to use SSL, then change the port to 587

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If you are still having issues, or if your email provider is not listed above, please get in touch with your email provider.