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How to Clear Cache on Devices and Browsers

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How to Clear Cache on Devices and Browsers

 

Choose your device or browser and follow the steps below to clear your cache. 

 

In this article:

Windows Desktop

Apple Mac/OSX Desktop

Android Web Browsers

iOS Web Browsers

Android My3 App

iOS My3 App

 

Windows Desktop

 

  • Google Chrome
    1. On your computer, open Chrome.
    2. At the top right, click More (3 dots icon) .
    3. Click ‘More tools’ > ‘Clear browsing data’.
    4. At the top of the pop-up box, choose a time range. To delete everything, select All time.
    5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
    6. Click Clear data.
  • Internet Explorer 11
    • Open Internet Explorer 11.
    • Click the Settings icon (top right corner) and click Safety.
    • Click Delete browsing history.
    • Check the Temporary Internet files and website files option.
    • Click Delete.
    • A confirmation message should appear.
    • Restart Internet Explorer 11.
  • Mozilla Firefox:
    • Click the menu button,  and select Options.
    • Select the Privacy & Security panel.
    • In the Cookies and Site Data section, click Clear Data.
    • Remove the check mark in front of Cookies and Site Data.
    • With Cached Web Content check marked, click the Clear button.
    • Close the browser and re-open it to proceed.

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Apple Mac/OSX Desktop

 

  • Safari for Mac:
    • Click the Safari menu.
    • Select Empty Cache.
    • Click Empty.
  • Safari 3.x for Windows:
    • Click the Edit menu.
    • Select Empty Cache.
    • Click Empty.

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Android Web Browsers

 

  • Most default browsers for most Android phones
    • Tap the menu button on your device.
    • Tap Settings.
    • Scroll to Privacy Settings.
    • Tap Clear Browsing Data.
    • In the drop-down list, select “beginning of time”
    • Place a check mark next to: Browsing history. Cookies and site data. Cached images and files.
    • Tap the Clear Data button.
    • Close and then reopen the browser.

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iOS Web Browsers

 

  • Safari on iPhones
    • From the home screen, Select Settings > Safari.
    • At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.
    • Confirm when prompted.

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Android My3 app

 

  • Most Android devices
    • Open the Settings of your phone.
    • Tap the Storage heading to open its settings page. ...
    • Tap the Other Apps heading to see a list of your installed apps.
    • Find the application you want to clear the cache of and tap its listing.
    • Tap the Clear cache button.

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iOS My3 App

 

  • Most iOS devices (Beware – clearing app cache on iPhones requires the app to be uninstalled.)
    • Tap Settings > General > Storage & iCloud Usage.
    • In the top section (Storage), tap Manage Storage.
    • Select an app that's taking up a lot of space.
    • Take a look at the entry for Documents & Data. ...
    • Tap Delete App, then head to the App Store to re-download it.

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