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How to Clear Cache on Devices and Browsers

How to Clear Cache on Devices and Browsers

 

Choose your device or browser and follow the steps below to clear your cache. 

 

In this article:

Windows Desktop

Apple Mac/OSX Desktop

Android Web Browsers

iOS Web Browsers

Android My3 App

iOS My3 App

 

Windows Desktop

 

  • Google Chrome
    1. On your computer, open Chrome.
    2. At the top right, click More (3 dots icon) .
    3. Click ‘More tools’ > ‘Clear browsing data’.
    4. At the top of the pop-up box, choose a time range. To delete everything, select All time.
    5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
    6. Click Clear data.
  • Internet Explorer 11
    • Open Internet Explorer 11.
    • Click the Settings icon (top right corner) and click Safety.
    • Click Delete browsing history.
    • Check the Temporary Internet files and website files option.
    • Click Delete.
    • A confirmation message should appear.
    • Restart Internet Explorer 11.
  • Mozilla Firefox:
    • Click the menu button,  and select Options.
    • Select the Privacy & Security panel.
    • In the Cookies and Site Data section, click Clear Data.
    • Remove the check mark in front of Cookies and Site Data.
    • With Cached Web Content check marked, click the Clear button.
    • Close the browser and re-open it to proceed.

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Apple Mac/OSX Desktop

 

  • Safari for Mac:
    • Click the Safari menu.
    • Select Empty Cache.
    • Click Empty.
  • Safari 3.x for Windows:
    • Click the Edit menu.
    • Select Empty Cache.
    • Click Empty.

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Android Web Browsers

 

  • Most default browsers for most Android phones
    • Tap the menu button on your device.
    • Tap Settings.
    • Scroll to Privacy Settings.
    • Tap Clear Browsing Data.
    • In the drop-down list, select “beginning of time”
    • Place a check mark next to: Browsing history. Cookies and site data. Cached images and files.
    • Tap the Clear Data button.
    • Close and then reopen the browser.

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iOS Web Browsers

 

  • Safari on iPhones
    • From the home screen, Select Settings > Safari.
    • At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.
    • Confirm when prompted.

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Android My3 app

 

  • Most Android devices
    • Open the Settings of your phone.
    • Tap the Storage heading to open its settings page. ...
    • Tap the Other Apps heading to see a list of your installed apps.
    • Find the application you want to clear the cache of and tap its listing.
    • Tap the Clear cache button.

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iOS My3 App

 

  • Most iOS devices (Beware – clearing app cache on iPhones requires the app to be uninstalled.)
    • Tap Settings > General > Storage & iCloud Usage.
    • In the top section (Storage), tap Manage Storage.
    • Select an app that's taking up a lot of space.
    • Take a look at the entry for Documents & Data. ...
    • Tap Delete App, then head to the App Store to re-download it.

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