Follow the steps below to unlock your Huawei modem.
If you don't have your unlock code click here to request it now.
Please note that it can take up to 20 working days* to get your Huawei unlock code.
*timeframe specified is a guide only. If it's taking longer to get your code than the time specified contact us for help.
If you get an error message when entering the unlock code double check that you have entered the code correctly.
On the rare occasion that the Unlock Code should fail to unlock your device, have a read of our Unlock Code Failure Process, which outlines the next steps that you should take.
If you get the message, “Data Card Not Found” please check that your modem is fully plugged into your computer and the modem light is on.
* Huawei Modems can only be unlocked on a Window Operating System. For Mac users please unlock on a Windows machine.
Insert a SIM Card from another network in to the modem.
Connect the modem to your computer and type http://192.168.1.1 into the address bar.
Log in as usual and click:
Enter your unlock code where it say SIMLOCK Code.