Steps to unlock Huawei phones
Follow the steps below to unlock your Huawei phone.
If you don't have your unlock code click here to request it now.
Please note that it can take up to 20 working days* to get your Huawei unlock code.
*timeframe specified is a guide only. If it's taking longer to get your code than the time specified contact us for help.
Unlock Instructions
All Huawei phones are unlocked in the same way.
- Enter a SIM card from another network in to the phone.
- Enter the PIN for the SIM Card if you are asked.
- You will be prompted to enter the unlock code.
- Enter the unlock code and restart the phone to complete the unlock process.
Errors
If you get an error message when entering the unlock code double check that you have entered the code correctly.
On the rare occasion that the Unlock Code should fail to unlock your device, have a read of our Unlock Code Failure Process, which outlines the next steps that you should take.
