Unlock Nokia or Microsoft Phones
Steps to unlock Nokia or Microsoft phones
Follow the steps below to unlock your Nokia / Microsoft phone.
If you don't have your unlock code click here to request it now.
Please note that it can take up to 10 working days* to get an unlock code for a Lumia Nokia or Microsoft phone. Some newer Nokia smartphones do not require an unlock code, so please test a non-Three SIM card in your phone before submitting an unlock code request.
*timeframe specified is a guide only. If it's taking longer to get your code than the time specified contact us for help.
Lumia Phones
There are different unlocking instructions for Windows 7 and Windows 8 devices. Please use the relevant instruction for your device.
You can check your Operating System by going to Settings then About and then More Information.
Windows 7 |
Windows 8 |
· Make sure your Three SIM is in the phone. · Turn on the phone and enter your PIN if you use one. · Enter ##782# and press Call. · You will be prompted to enter the unlock code. · The phone will say PIN ACCEPTED. · Your phone is now unlocked! |
· Insert a SIM from another network. · Turn on the phone and enter the SIM Card PIN if asked. · You will be prompted to enter the unlock code. · If not, dial ##7820# and press Call. · Enter the unlock code. · The phone will say PIN ACCEPTED. · Your phone is now unlocked! |
If you enter the code and get a Code Error message when you are trying to enter the unlock code:
- Check that you have entered the code correctly.
- Make sure you are following the instructions exactly.
All Other Nokias / Microsoft Phones
- Turn on your mobile and enter your PIN number (if you use one).
- Make sure your Three SIM card is in your phone.
- With your phone in standby by mode enter the following: #PW+Unlock code+1#
To get P press the * key 3 times.
To get W press the * key 4 times.
To get + press the * key 2 times.
If you enter the code and get a Code Error message when you are trying to enter the unlock code:
- Check that you have entered the code correctly.
- Make sure you are following the instructions exactly.
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Calls Emails & Messaging
4 -
Email
1 -
Email Set Up
1 -
Handsets
20 -
Lost or Stolen
1 -
My Phone
5 -
Returns & Repairs
2 -
SIM
1 -
Unlock Codes
10