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Unlock Nokia or Microsoft Phones

Steps to unlock Nokia or Microsoft phones

 

Follow the steps below to unlock your Nokia / Microsoft phone.

 

If you don't have your unlock code click here to request it now.

 

Please note that it can take up to 3 working days* to get an unlock code for a non-Lumia Nokia  or Microsoft phone.

 

Please note that it can take up to 10 working days* to get an unlock code for a Lumia Nokia.

 

*timeframe specified is a guide only. If it's taking longer to get your code than the time specified contact us for help.

 

Lumia Phones

 

There are different unlocking instructions for Windows 7 and Windows 8 devices. Please use the relevant instruction for your device.

 

You can check your Operating System by going to Settings then About and then More Information.

 

Windows 7

Windows 8

·         Make sure your Three SIM is in the phone.

·         Turn on the phone and enter your PIN if you use one.

·         Enter ##782# and press Call.

·         You will be prompted to enter the unlock code.

·         The phone will say PIN ACCEPTED. 

·         Your phone is now unlocked!

·         Insert a SIM from another network.

·         Turn on the phone and enter the SIM Card PIN if asked.

·         You will be prompted to enter the unlock code.

·         If not, dial ##7820# and press Call.

·         Enter the unlock code.

·         The phone will say PIN ACCEPTED. 

·         Your phone is now unlocked!

 

If you enter the code and get a Code Error message when you are trying to enter the unlock code:

 

  • Check that you have entered the code correctly. 
  • Make sure you are following the instructions exactly.

All Other Nokias / Microsoft Phones

 

  • Turn on your mobile and enter your PIN number (if you use one).
  • Make sure your Three SIM card is in your phone.
  • With your phone in standby by mode enter the following: #PW+Unlock code+1# 

To get  press the * key 3 times.
To get press the * key 4 times.
To get press the * key 2 times.

If you enter the code and get a Code Error message when you are trying to enter the unlock code:

 

  • Check that you have entered the code correctly. 
  • Make sure you are following the instructions exactly.

Issues

 

On the rare occasion that the Unlock Code should fail to unlock your device, have a read of our Unlock Code Failure Process, which outlines the next steps that you should take. 

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