cancel
Showing results for 
Search instead for 
Did you mean: 

Unlock Samsung Phones

Steps to unlock Samsung phones

 

Follow the steps below to unlock your Samsung phone.

 

If you don't have your unlock code click here to request it now.

 

Please note that it can take up to 10 working days* to get your Samsung unlock code.

 

*timeframe specified is a guide only. If it's taking longer to get your code than the time specified contact us for help.

 

Unlock Instructions

 

All Samsung phones are unlocked in the same way.

 

  • Enter a SIM card from another network in to the phone.
  • Enter the PIN for the SIM Card if you are asked.
  • You will be prompted to enter the unlock code.
  • Enter the unlock code and restart the phone to complete the unlock process.

Errors

 

If you enter the code and get an error message:

 

  • Check that you have entered the code correctly. 
  • Make sure you are following the instructions exactly.

On the rare occasion that the Unlock Code should fail to unlock your device, have a read of our Unlock Code Failure Process, which outlines the next steps that you should take. 

Contributors