Hi @Add_65148 and welcome to 3Community.
That's strange do you mean it will not accept the password to allow you to connect to the wifi? The first thing to do is double check the password. I know it sounds silly but personally, I have mistaken a 1 for I or a 0 for an O many times. I normally have to take a picture of the password and zoom in so that I can double check.
If you're sure of the password and still having difficulties the best thing to do is to call our dedicated 5G broadband team on 1913.
