Great Phone Offers With All You Can Eat Data | Three.ie
3Community Menu

In-App Messaging: "Message Me"

In-App Messaging: "Message Me"

 

When you are using the My3 Account app, you can access the in-app messaging feature from either:

 

1: Your dashboard landing page: the "Message Us" button located at the bottom of that screen.

2: Your apps main menu: Menu item entitled "Messaging".

 

Both of these links will direct you to the same Messaging Screen.

From this screen, you can send messages directly to Customer Care agents and start a conversation with them that allows you to respond to queries in your own time and at a pace that suits you.

 

Some of the key benefits of in-app messaging are:

 

1: Messaging allows you to get on with your day and receive updates as progress is being made.

2: You will receive alerts on your devices notification window when we reply back to you.

3: You can message us at any time even outside working hours and your query will be picked up when we are back online. 

 

Do you need more support?

Why not ask the 3Community and benefit from the experience of over 90,000 members.