Great Phone Offers With All You Can Eat Data | Three.ie

Tip of the Week: Device Support

Three_Deborah
3 Community Manager

We’re delighted to announce that Three have added a new section to the website click here .This was developed with you in mind, offering interactive support guides for 50 smartphones and 5 broadband routers (including new 5G routers) All of our most popular phones/router are covered, and new ones will be added regularly.

 

The guides cover top device queries such as

  • how to set up email,
  • how to turn on/off roaming,
  • how to change network settings
  • how to download updates
  • and much, much more

Here’s a taste of what you’ll find. There’s tons of info that I couldn’t fit into one screenshot. I’m sure you’ll check it out for yourself.

 

devices.PNG

 

REMEMBER: New guides are going to be added, and right now, you’ll find guides for our most popular devices. Also, if you have any comments about our new DEVICE SUPPORT section, feel free to tell us about it below.

 

Looking forward to reading about your opinion below!

 

5 Comments
cillob74
Scout

That looks very useful! But I think I've found found a mistake.

It only has the APN and MMS settings for ex-O2 sims instead of Three sims e.g. "mms.three.ie"  instead of "mms.um.3ireland.ie/mmsc/". It also says the max message size should be 3000 instead of 307200

Three_Laur
3 Community Manager

@cillob74 Hi there 👋 Thanks for this, we appreciate all feedback and I'll be sure to pass it on. Have you noticed this on any phone in particular? 

 

cillob74
Scout

@Three_Laur All phones have the O2 settings as far as I can tell, unless Three have changed them recently. (Mobile Internet and MMS Settings)

cillob74_2-1616162264533.pngcillob74_1-1616162101437.png 

 

Three_Laur
3 Community Manager

@cillob74 Thanks for getting back to me, I've passed this onto the powers that be, and thanks again for posting 😁 

 

 

Three_Laur
3 Community Manager

@cillob74 I'm back and I've got the answer! At the bottom of the MMS flow on the guide, you'll be directed to this page 👉 click here if your MMS still isn't working. In here you'll find the second set of settings for customers who need those ones 💪