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BlackBerry® Storm 2 9520

BlackBerry® Storm 2 9520




Technical Specifications


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GENERAL 2G Network GSM 850 / 900 / 1800 / 1900
  3G Network HSDPA 2100
  SIM Mini-SIM
  Announced 2009, October
  Status Available. Released 2009, November
BODY Dimensions 112.5 x 62.2 x 14 mm (4.43 x 2.45 x 0.55 in)
  Weight 160 g (5.64 oz)
DISPLAY Type TFT capacitive touchscreen, 65K colors
  Size 360 x 480 pixels, 3.25 inches (~185 ppi pixel density)
SOUND Alert types Vibration; MP3 ringtones
  Loudspeaker Yes
  3.5mm jack Yes
MEMORY Card slot microSD, up to 16 GB
  Internal 2 GB
DATA GPRS Class 10 (4+1/3+2 slots), 32 - 48 kbps
  EDGE Class 10, 236.8 kbps
  Speed HSDPA, 7.2 Mbps; HSUPA
  WLAN Wi-Fi 802.11 b/g
  Bluetooth Yes, v2.1 with A2DP
  USB Yes, microUSB v2.0
CAMERA Primary 3.15 MP, 2048x1536 pixels, autofocus, LED flash
  Features Geo-tagging, image stabilization
  Video Yes
  Secondary No
  Sensors Accelerometer
  Messaging SMS, MMS, Email, IM
  Browser HTML
  Radio No
  GPS Yes, with A-GPS support
  Java Yes
  Colors Black
    - BlackBerry maps 
    - Document editor (Word, Excel, PowerPoint, PDF)
    - MP3/WMA/AAC+ player
    - MP4/H.264/H.263/WMV player
    - Organizer
    - Voice memo/dial
BATTERY   Li-Ion 1400 mAh battery
  Stand-by Up to 305 h (2G) / Up to 280 h (3G)
  Talk time Up to 5 h (2G) / Up to 6 h (3G)

How do I...?


Find out how to make calls, send texts or MMS, add email accounts and more!


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Make Calls or Send Texts & MMS 


Make a call


  • Dial the phone number.
  • Press the Send button.

You can also enter part of a contact's name. Highlight the required contact and press the Send key.


Send a text message


  • Select Messages.
  • Press the menu key and select Compose SMS.
  • In the To field enter a number or contact name.
  • Type your message.
  • Press the menu key and select Send.

To send a picture message press the menu key and select Attach Picture before selecting Send.  


Add my Email Settings


Contact the Forum for help with adding email to your phone. 

Unable To Access The Internet


Make sure GPRS or EDGE is in capital letters at the top of the screen. If not, remove the battery from the phone for 30 seconds. Replace the battery and restart the phone.

If GPRS or EDGE are still in lower case register on the network:

  • Go to Options. On some phone Options is found under Settings.
  • Select Advanced Options.
  • Select Host Routing Table.
  • Press the Menu button and select Register Now. 

If there is still no Internet access try your SIM in another phone.


If you can access Internet in another phone contact the Three Forum for help.


If you can't access the Internet with your SIM in another phone try getting a free SIM replacement from any Three Store.   


Pair a Bluetooth Device 


  • Switch the Bluetooth device on.
  • Press All.
  • Press Setup.
  • Press Bluetooth.
  • Switch Bluetooth on.
  • Press Add New Device.
  • Choose a Device Name and press OK.
  • Press Search to see all nearby Bluetooth devices.
  • Press the name of your device and enter the passkey, if required.
  • Press Yes. 

 Connect to a WiFi Hotspot 


  • Press Menu.
  • Press Manage Connections.
  • Press Setup Wi-Fi Networks.
  • Press Scan For Networks.
  • Press Turn Wi-Fi On.
  • Press the name of the network you want to connect to.
  • Enter the password if required.  

If you get an error message make sure you have entered the password correctly.

You should also check that the network is open to public use. 


Unlock Phone 


Click here to request the unlock code.


Once you have received the code you will be able to unlock your phone.


You don't need to have your Three SIM card in the phone.


  • Turn on the mobile phone.
  • Go to Settings.
  • Go to Options.
  • Go to Advanced Options.
  • Go to SIM Card.
  • Type MEPD using the BlackBerry ® keyboard. You will not see any text appear on the screen while typing.
  • Type MEP2 (MEP then [ALT BUTTON] then 2). You will not see any text appear on the screen while typing.
  • You will be prompted to enter the unlock code.
  • Enter the code and press trackball to confirm.

Turn off your phone and turn it back on again - your phone is now unlocked.  

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