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Nokia Asha 311

Nokia Asha 311




Technical Specifications


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General 2G Network GSM 850 / 900 / 1800 / 1900 
  3G Network HSDPA 850 / 900 / 1700 / 1900 / 2100 
  SIM Mini-SIM
Body Dimensions 106 x 52 x 12.9 mm, 92 cc (4.17 x 2.05 x 0.51 in)
  Weight 95 g (3.35 oz)
Display Type TFT capacitive touchscreen, 65K colors
  Size 240 x 400 pixels, 3.0 inches (~155 ppi pixel density)
  Multitouch Yes
  Protection Corning Gorilla Glass
Sound Alert types Vibration, Polyphonic(64), WAV, MP3 ringtones
  Loudspeaker  Yes
  3.5mm jack  Yes
Memory Card slot microSD, up to 32 GB
  Phonebook Yes, Photocall
  Call records Yes
  Internal 140 MB, 256 MB ROM, 128 MB RAM
Data GPRS Yes
  EDGE Yes
  Speed HSDPA, 14.4 Mbps; HSUPA, 5.76 Mbps
  WLAN Wi-Fi 802.11 b/g/n
  Bluetooth Yes, v2.1 with EDR
  USB Yes, microUSB v2.0, USB On-the-go
Camera Primary 3.15 MP, 2048x1536 pixels
  Video Yes, VGA@25fps
  Secondary No
Features CPU 1 GHz
  Sensors Accelerometer, proximity
  Messaging SMS, MMS, Email, IM
  Browser WAP 2.0/xHTML, HTML
  Radio Stereo FM radio with RDS
  Games Yes + downloadable
  GPS No
  Java Yes
  Colours Dark Grey, Rose Red
    - SNS integration
    - MP4/H.264/H.263/WMV player
    - MP3/WAV/WMA/AAC player
    - Organizer
    - Voice memo
    - Predictive text input
Battery   Li-Ion 1110 mAh battery (BL-4U)
  Stand-by Up to 696 h (2G) / Up to 768 h (3G)
  Talk time Up to 14 h (2G) / Up to 6 h (3G)
  Music play Up to 40 h

How do I...?


Find out how to make calls, send texts or MMS, add email accounts, change Internet settings and more! 


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Make Calls or Send Texts & MMS 


  • Select phone, or swipe left to open the dialler.
  • Type in the phone number.
  • Press the call button.

Send a message


  • Select messaging and tap the compose message symbol
  • Select a contact or type in a number.
  • Write your message and tap the send message icon.

To send a picture message follow the steps above but, before you tap the send message icon, tap the attachment icon (three horizontal lines) and tap insert content to attach an image/


Add my Email Settings


  • Select mail.
  • Select your mail service provider.
  • Type in your username and password.
  • If you don't want to type in your password every time you use your mail account, select save password.
  • Select Sign in 

If you get an error message make sure you have entered your email address and password correctly.


If you're still getting an error you can try adding your email manually:  


  • Select Mail.
  • Select Add account.
  • Select Other.
  • Enter your email address and password.
  • Select Sign in.
  • Select pop3.
  • Select Options.
  • Select Next.
  • Enter the Incoming email server. This is the Incoming Mail Server for your email provider.
  • Set port to 110.
  • Select None.
  • Select Options and then Next.
  • Enter the Outgoing mail server. This is the Outgoing Mail Server for your Internet provider. 
  • Set port to 25.
  • Select None.
  • Select Options and then Sign In. 

Pair a Bluetooth Device 


  • Make sure Bluetooth is on.
  • Switch the Bluetooth device is on.
  • To search for your headset, select the search for devices icon.
  • Select the device.

 Connect to a WiFi Hotspot 


  • Select settings > connectivity > Wi-Fi.
  • Make sure Wi-Fi is on.
  • To connect, select the network and CONNECT.
  • If the connection is secured, type in the password  

If you get an error message make sure you have entered the password correctly.

You should also check that the network is open to public use.


Unlock Phone  


Click here to request the unlock code.


Once you have received the code you will be able to unlock your phone.


  • Turn on your mobile and enter your PIN number (if you use one).
  • Make sure your Three SIM card is in your phone.
  • With your phone in standby by mode enter the following: #PW+Unlock code+1# 
To get  press the * key 3 times.
To get press the * key 4 times.
To get press the * key 2 times.

If you get a Code Error message when you are trying to enter the unlock code:
  • Check that you have entered the code correctly. 
  • Make sure you are following the instructions exactly.
If the code is entered incorrectly three times your phone will lock and you will need to bring it to a Nokia Service Center to have it manually unlocked.
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