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3 prepay hero cannot add booster

shushu_16747
Novice

3 prepay hero cannot add booster

Hello,

 

I purchased a 3 prepay hero SIM card today. I want to add a booster.

 

I read here that I need to click on "Manage services" button: https://community.three.ie/t5/3MadeEasy/All-About-Prepay-Boosters/ba-p/777015

 

But on my profile, I don't have this "Manage services" button, there is no "Change plan" button either. 

 

Please find attached screenshot of my profile.

 

Could you please tell me how to add a booster?

 

Screenshot 2022-10-20 at 23.52.13.png

1 REPLY 1
Three_Stacey
3 Community Admin

Hi @shushu_16747 and welcome to 3Community 👋 I'd be happy to have a look at this for you, to do this I'll need you to PM me your full name, number, address and date of birth. With these details, I'll be able to review your profile and decide on the next steps.