5G Prepay new phone

[Add_99661]

Hi,

Got a new 5G enabled phone (pixel 7a). Am on the legacy 3 prepay plan. Is there anything I have to do to enable 5g? I've had the phone a few days, have been in a few places that the map says it has coverage, yet never had a 5g signal. 

[Three_Stacey]

Hi @Add_99661 and welcome to3Community 👋

I'd love to help you with this, I'll just need to have a look at your account to make sure that your plan is compatible with 5G. Please PM me with your name, number, full address and date of birth and I'll have a look.

You'll need to increase your rank to send PMs. You can increase your rank by commenting on posts, creating new posts, kudos or liking comments. Once you rank up you'll get a message to notify you & you'll need to log out & back into the Community & you'll be able to PM us directly.