Cannot track my order

[Sarah_00827]

I ordered a iPhone 11 on Sunday and it was meant to be delivered by Tuesday..I can’t track my parcel as it says there is no information on my package?

[LauraH]

@Sarah_00827 Hi there, I'm wondering if you've heard anything about your order since you posted? If not make sure to take a look at our All About: Online Orders  blog for details on tracking it. Have you dropped the 'A' from the order number when tracking it? Let me know and we'll go from there 😊

[Sarah_00827]

Thank you for getting back to me so quickly.
I have tried to track my parcel, but it says there is no order information
on this parcel when I enter the tracking number.
I understand that December is a busy month and if the package is just going
to take longer to arrive that’s ok, but I just would like to have an idea
of when it will come and that is why I want to track it. The orders status
has changed from submitted to completed. What does this mean?

[LauraH]

@Sarah_00827 That's good news because it means it's completed the packing process and is ready to be shipped to you from our warehouse. My guess is that it will be with you on Monday, do pop us a message to let us know once you receive it 😊

[Sarah_00827]

That’s great! Thank you so much for your help, Happy Christmas😊