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Louise2020
Occasional Visitor

Credit not appearing


To whom it may concern,

I topped up today and received a text confirming the top up however I received another text stating my credit is low 20 minutes later. I'm trying to use the internet app on my phone but I'm being asked to sign in to the 3 network?

I logged into My3 again and its now saying my balance is 0 - I have only checked my voicemail and sent a message on messenger and the 10 euro has disappeared.

Please fix the issue.

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@Louise2020 You'll see a link in my signature to send me a PM 👍