cancel
Showing results for 
Search instead for 
Did you mean: 

Missing credit

Scout

Missing credit

I got a new mobile on 31 May and put €20 credit into my phone.  I got a text today advising that my credit is low and on checking I only have 0.18 left.  Normally €20 covers me for the whole month.  What am I being charged for?

2 REPLIES 2

Re: Missing credit

@Joan I'd say it might be mobile data. Do you have it on in the settings or off? That's a 2 euro charge every day when you leave it on. Just switch it off and make sure wifi assist is off as well to stop it happening.
3 Moderator

Re: Missing credit

Hi @Joan, as @Chilli_Pepper said, it may be data if you don't have an add on or have this included on your plan. Can you send me a PM with your number, full name, address and date of birth please and I can check it for you here?