If you haven’t topped up or had a credit reducing call, text, or data usage in the last 12 months + you may have received the below text
This means that you have 30 days to top up or your number will be cancelled and it will begin the recycle process. Once the number is cancelled you’ll no longer be able to make or receive calls, texts or use the data.
How to keep your number active
To keep your number active all you need to do it top up. Need help topping up click here for all the info you’d need.
Do you need more help? Why not ask the 3Community by clicking here and benefit from the experience of over 100,000 members.