Interested in insuring your shiny new phone? Just keep reading to find out about how to insure your new device, ensuring peace of mind each time you pick it up.
Unfortunately, smartphone theft is a very real possibility these days. It helps to be prepared if disaster strikes.
Why should I get Three SOS Insurance?
All of our insurance policies cover:
- Screen Damage
- Total Write Off
- Courier Service: We can send a courier to collect your damaged phone and replace it at no extra cost.
- Liquid Damage
- Worldwide Cover: On holiday? No hassle, just contact Three within 48 hours of damage to your phone occurring.
- Replacement Phone: Our refurbished replacement phone is manufacturer-approved, and comes with a minimum 3 month warranty.
- Accessories Cover: Up to €150, now that's nice to know!
- Loan phone: We will provide a loaned "talk & text" phone on request while your phone is being repaired, at no extra charge.
Bill Pay
You can buy insurance when you buy your new phone or within 180 days of buying your phone. Click here to get in touch with our messaging team to have a chat about adding insurance or call Three Customer Care on 1913.
Prepay
If you wish to buy phone insurance for your prepay phone, contact Phonecover on (01) 293 2810 within 180 days of buying your phone.
SIM Only
We don't offer phone insurance for SIM Only customers.
No Exclusions Period
Even better, there is also no exclusion period, meaning your phone is covered as soon as you take out the Three SOS Insurance policy.
No Contract, Cancel Anytime
Bill Pay customers, there is no need to worry about a contract with Three SOS Insurance, as it can be cancelled at any time; all you need to do is let us know. Want to cancel your phone insurance? Just click here.
How do I claim with Three SOS Insurance?
It's easy, submit your claim through our online claims portal by clicking here. Better yet, our claims portal is available 24/7.
Once your claim is assessed, our team will be in touch to agree on the next steps. If your claim is approved, we will arrange for a courier to come and collect it.
Read more about our Three SOS Insurance policies and the full process for making a claim by clicking here.
How do I cancel Three SOS Insurance?
If for any reason you’d like to cancel your insurance, you can do so by contacting Customer Care, simply chat to our messaging team here or by calling 1913.
IMPORTANT: If your phone has been lost or stolen, please make sure to contact Three Customer Care on 1913 within 48 hours of the incident so that we can suspend your SIM card.
