There are a number of ways below outlining how to contact Three Customer Care
You can get in touch with Three via:
- 3Community
- My3 App Messaging and Web Messaging
- Calling 1913
- Facebook and Twitter
3Community
3Community Moderators are available Monday to Friday 9AM - 5PM but feel free to post a query at anytime. We recommend searching the 3Community for your question using keywords related to your issue. If you can’t find an answer, just reach out on one of the relevant boards by creating a new topic.
Click here for more info
My3 App Messaging and Web Messaging
Messaging and Live Chat hours: 7 days a week, 7AM to midnight. To get in contact with our Messaging team please just click here.
*Please note that the Business messaging team is available Monday - Friday 9AM to 7PM, and 9AM to 6PM on Saturday and Sunday.
1913
Hours: Monday to Friday 9AM - 7PM, and 9AM - 6:30PM Saturdays and Bank Holidays.
Sometimes, you might prefer to speak to someone directly. Our Customer Care team is here for you! Call us on 1913 or if calling from abroad +35383 333 3330. You can call 1913 from any phone or landline, regardless of network. (Please note that we can only discuss details of accounts with the named account holder or an authorised contact.)
For Three Business customers, please note that opening hours are Monday to Friday 9AM to 7PM, and 9AM to 6:30PM Saturdays and Bank Holidays.
Social Media
Hours: Monday to Friday 9AM - 7PM, and 10AM - 6PM Saturdays and Bank Holidays.
Click here to visit the Three Ireland Facebook page.
Click here to visit the Three Ireland Twitter page.
Not a Three Customer, but thinking of becoming one?
Call us on 1800949546 and 1800949560 (freephone). Opening hours for this line are 9 AM - 7 PM Monday to Friday, and 9 AM - 6:30 PM Saturday
