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Issue logging into my3

Anonymous
Not applicable

Issue logging into my3

hi,

i am trying to reset my password for my iPad sim, but when I do it says there is no account registered for this number, when I try registering it it says an account already exists? Would you be able to reset this or tell me what the issue is? 

 

Regards,

 

EDIT: removed personal details from public view

1 REPLY 1
Tutor

Re: Issue logging into my3

Hi @Anonymous,

Can you PM me your mobile number, and your full name, address and date of birth so I can check this for you?

Thanks,

Bob