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Webtext using 3G

Guide

Webtext using 3G

Hi,

 

Wasn't really sure where to post this but I'm having a problem sending webtexts using 3G.

I bought a 1Gb prepay data add-on yesterday but when I log in to webtext through 3G I cant send any webtexts at all.

This is not a problem at all using Wi-Fi.

 

I have an iPhone 4 running iOS 7.

 

Any ideas????

Thanks,

 

Michael.

 

 

4 REPLIES
3 Staff

Re: Webtext using 3G

Hi mickp1968, are you able to use the internet on your phone and access other internet based apps? Were you able to send webtexts previously? What is happening when you try to send one? 

Guide

Re: Webtext using 3G

Hi Brogan,

 

My apologies for not replying sooner.

Yes, I have no problems using the internet or using other internet based apps.

I'm using 3ireland.ie as my APN.

The only app I have problems using is JellySMS. When I use it, it says that I cannot log in to the service provider.

When I navigate to the Three site, I can do everything except send a Webtext.

 

Michael

3 Moderator

Re: Webtext using 3G

We do have a known issue with Webtexts Mick, so this would causing it. 

 

We're working to have resolve as soon as possible. 

Guide

Re: Webtext using 3G

OK, thanks Joolz.