Introduction
If you’re thinking of joining Three – go you! At Three, we have amazing benefits that we know you will love. From the best deals around to additional perks and handy features, there’s a lot more to Three than just our fast, reliable network.
How to choose the right plan for you
Bill Pay vs Prepay
If you’re stuck on whether to go with Bill Pay or Prepay, you should take a look at our current offers to learn more about them and decide which one would best suit your needs! Don't forget when choosing between Prepay and Bill Pay to think about how you use your phone – are you a caller or a texter?
What's needed to join
Now that you’ve decided on a plan, all that’s left to do is place your order. We like to keep this simple here at Three, so all you will need to do is pick your phone, pick your plan, and then add your details. To learn more about the online order process, read our blog, All About: Online Orders.
If you're unsure as to what you will need when you open a Three account, don't worry, because we have already written a handy blog about it – What's Needed to Join Three?
Once you receive your order
If you have recently purchased a new phone, you're probably eager to start using it right away! However, there might be a few things that you are still unsure of. For example, how to move your number to Three, or how set up your voicemail. Well, you're in luck because we have prepared a cheat sheet that guides you through all the things you might need when setting up your new phone! ➡️ How to: Set Up Your New Three Phone
Final set up
Download the My3 App
Your Account, your way, anywhere. My3 is the easy way to check your Three account and keep track of your usage.
You can register for My3 via ThreeID or using your social accounts. ThreeID is the simple, fast and secure way to log in to your Three services. Why not watch our quick ‘how to’ video for further information on your online account?
And don't forget that once you are registered for My3, you will also gain access to 3Community, Three+ and Webtexts all with the same login.
My3 Features
Once you have signed up for My3, you will be available to check your account and keep track of your usage. Depending on what type of account you have, you will be able to avail of different benefits. Keep reading the list below for more information!
Bill Pay Customers:
- Check your account usage and spend
- Check your allowances
- Pay your bill
- Print previous bills
- See bill payment history
- Switch to Online Billing
- Set up Direct Debit
- Change price plan
Prepay Customers:
- Check credit balance
- See all account usage for the past 28 days
- Top up
- Set up Scheduled Top Up
- See top-up and Lend Me history for the past 28 days
- Change price plan
Three+
Three+ is Three’s rewards programme, exclusive to Three customers. It’s where you can get Presale tickets to Ireland’s best music events, enter incredible competitions, and claim amazing discounts and offers.
There’s always something new to be discovered on Three+, so be sure to check in regularly!
Register for Three+ now to get all of its benefits right at your fingertips, such as exclusive access to 3Arena, competitions, handsets discounts, offers on cinema, shopping, food and drink.
- Read our Three+ FAQ to get your bearings.
- Register your account, and take advantage of the many offers and benefits available on Three+!
- Download the Three+ app, available on the Google Play Store and the App Store
3Community
3Community is the one-stop shop for all your self-service needs!
- 🛠 Our Help & Support articles provide extra information on subjects from how to set up your phone to information on Three products and services.
- 💡 Our Ideas Board offers users a secure platform to share their suggestions and ideas within a carefully moderated environment.
- 🎶 3Music is the platform where we keep users informed about upcoming concerts scheduled for both the 3Arena and 3Olympia venues. Links and information regarding Presale dates are also included! We also keep our 3Events page updated with important 3Music dates.
- 📱 Device Guides are where you can find answers to the most commonly asked device questions with our interactive tutorials. An example of our latest iPhone 15 Pro device guide can be found, here.
- ℹ️ 3MadeEasy contains all the relevant and up to date information on how to make your experience with Three easier! From articles with helpful information about upcoming planned works, to articles explaining all about roaming – we have got it all covered! If for some reason you can’t seem to find the answer you’re looking for, you can always just submit your question onto 3Community and our Moderators will do their best to answer in a timely manner.
Extra benefits
Now that you have gotten your phone all set up, here's a reminder of some of the perks that you can now avail of on Three!
- All You Can Eat Data ♾ – Leave behind data limits, now available with most of our plans.
- Free 5G for all 📡 – Get superfast 5G data in every county.
- Three+ discounts 🎁 – Get exclusive discounts, competitions, presale codes for gigs at 3Arena and 3Olympia, and lots more, with our Three+ rewards and loyalty programme.
- Boost as you need 🔋– Choose from our wide range of add-ons to suit your needs with more minutes, more texts, more international roaming credits.
- Bundle & Save 10% 💰– Get 10% off every new connection when you sign up with Three. See more info, here
- Extra Google Storage 🔐 – Get 100GB of Google One cloud storage on us for 3 months. See more info, here
- 3Pay the Easy Way 💳 – Make quick, easy payments right from your Three account. The easy way to pay for apps and services using your Three bill or credit. See more info, here!