I have been trying all day. I click on link to receive my code by text and your site is citing an error. This is a DISGRACE considering the amount of custom myself and family give 3 for our mobile phones. There is no online support to answer this querry!!!! Please either respond or stop this ridiculous NONSENSE of presale registration! Bring back O2!!!
I too have been trying all day to get a presale code for Ed Sheeran's concert. At 4:45pm local time, I used the links through the text, actually got a message on the 3Plus website that a code was sent to me and 8hrs later I'm still waiting for this code. I even tried on the 3Plus app, and got the error message that so many other people received. This is totally unacceptable. There's no doubt these concerts will sell out in minutes, but what's the purpose of 3Plus for presale access if it's gone into server overload?!?!? PLEASE FIX this problem, we all pay good money to have your service!
Hi the code is not working for me either, tried over the course of the day, Three. What is the timeline for resolution and when are you going to community to customers in the issue