We hope you're enjoying your time here on the 3Community. I think it's important that all of our members know who the 3Community Moderators are and I'd like to introduce you to them here. They will help, support and guide you while you are on the 3Community. If you post a topic looking for help and do not receive a reply within 24 hours from one of our 3Community Members, then one of our 3Moderators may reach out to you. If you want help immediately and only from Three, you can tag one of us by putting the @ symbol before our names i.e. @Three_Deborah tags me and sends me an email notification to let me know.
As this is a forum, we’d ask you to post publicly because other members can help you as they may have been in the same position as you and know a thing or two! We have some really experienced 3Community Members that love offering help with their great suggestions and handy tips.
Firstly, you need to post publicly at least once to enable the feature to send a Private Message. Then to send a PM go to your inbox in your profile. This is an envelope at the top of your screen.
When you click on the inbox, you'll see several options. The one you need to send your PM is “new message”.
Remember if you’re sending a PM with your personal details; ensure that the username starts with Three_, as these are staff members, better still, send to the 3Moderators mentioned below.
After selecting “new message”, just add the person you are messaging by typing their username in the "Send To" field, fill out the rest as appropriate. Don’t forget to click on “send message” at the bottom.
The above steps will allow you to send a PM to any 3Community member. One thing that 3Moderators have that members don’t is a PM quick link in their signatures.
Without further ado, here is the 3Community Moderation team.
First up is our newest team member @Three_Laur
Phone: Huawei P30
If you could be any animal, what would you be: An elephant because they are focused, family-oriented and loyal.
Favourite band/singer: Ed Sheeran and my guilty pleasure is Garth Brooks
In 3 words: Friendly, chatty and family-orientated
Hobbies/interests: Holidays, Disney, food and did I mention holidays?
Then we have @Three_Susan
Name – Susan
Phone – iPhone 7 plus in red and I adore it
If you could be an animal, what would you be – I’d be a monkey so I could stay in the trees out of everyone’s way but still see what’s going on
Favourite band/singer – I don’t really have a fav so anything I can sing along to in the car is good.
In 3 words – Funny, Kind and Caring
Hobbies and Interests – Drifting, travelling.
Our next Moderator is @Three_Shauna
Current phone: iPhone 8 plus
If you could be any animal, what would you be: - Cheetah
Favourite band/singer: Walking on Cars
In 3 words: Sporty, Kind & Caring
Hobbies and Interests: Music, Sports & Watching Netflix
Next is the baby of the team @Three_Danni
Name – Danni
Phone – Huawei P30 Pro
If you could be an animal, what would you be – A pig cause they’re small and cute like me
Favourite band/singer – Tame Impala, Billie Eilish, Lana Del Rey
In 3 words – Fun, ambitious and adventurous
Hobbies and Interests – singing, drawing and going on road trips
And then there is @Three_Shane1
Current phone: Samsung Galaxy S9
If you could be any animal, what would you be: A Honeybadger because just like me they'll eat anything and they can be so lazy too.
Favourite band/singer: Red Hot Chilli Peppers
In 3 words: Laid back, Friendly, & Organised
Hobbies and Interests: Reading & training (mostly train in Kung Fu & Kickboxing)
I'm @Three_Deborah I'm the Community Manager. You'll see me from time to time
Phone: Samsung Note 10
If you could be any animal, what would you be: An Owl or a Wolf
Favourite band/singer: Imagine Dragons, Pink
In 3 words: Energetic, Go-Getter and Adventurous
Hobbies/interests: Travelling, Hiking, Swimming and Food
Thanks for your time folks!
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