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Three sending broken links for feedback

Jenny1999
Novice

Three sending broken links for feedback

Hi folks 

 

For the second time (last time was 5 Jan), I just today received an SMS asking me to share my experience but the link to Qualtrics is broken.

 

Can you ask Operations to ensure the link they are sending is live before they hit send (before the next survey that I expect will land in 2 months time!)

 

Thanks

Elaine

5 REPLIES 5
Jenny1999
Novice

the bitly link is https://ql.tc/b/0Hd1WyQu.

Three_Shane1
3 Mod Retired

@Jenny1999 Hi Elaine & welcome to the 3Community. I've moved your post to a more relevant area.

Thanks for your feedback I'll pass it along to the relevant team. If this occurs again can you take a screenshot of the error message that shows when you try to open the link & I'll pass it along to the team? I've checked the link you've given above & it's working fine for me.

 

Here you go:


Three_Stacey
3 Community Admin

You don't get any error just a blank screen @Jenny1999? Thanks for letting us know.  We have tested the link on an iPhone and a Samsung both of which worked fine, what type of phone are you using?

 

A Samsung. I have sent the screenshot, I'm not making it up!! Look, it's
no odds to me, it's not really my priority to give this random feedback.
Happy to leave it there.

Thanks

Elaine