Great Phone Offers With All You Can Eat Data | Three.ie
3Community Menu

Blocked texts ?

Anonymous
Not applicable
‎22-02-2016 08:52 PM
‎22-02-2016 08:52 PM

Blocked texts ?

Hi,

For the last three or four days I have been unable to receive SMS text codes from Microsoft outlook.com which are used as part of two factor authentication of logins. I have checked with them and there is apparently no issue at their end. Is it possible these are being blocked at network level by Three ? I can receive other texts.

0
3 REPLIES 3
Brogan
Investigator
Investigator
‎24-02-2016 09:05 AM
‎24-02-2016 09:05 AM

Hi OldTimer, 

 

Can you check your message settings to see if  the number hasn't been blocked by the phone?

 

Thanks 🙂



0
Anonymous
Not applicable
In response to Brogan
‎25-02-2016 07:03 PM
‎25-02-2016 07:03 PM

Hi Brogan,

 

I have double checked and nothing in the phone settings seems to be blocking that number ( block list is empty) . Purpose of the post was to see if there was any possibility three might have blocked it for some reason ?

0
Brogan
Investigator
Investigator
In response to Anonymous
‎27-02-2016 10:00 AM
‎27-02-2016 10:00 AM

Hi OldTimer,

 

Blocks are only put in place when it's spam. 

 

I'd like to check this out more for you, can you pop me a PM with your number and details please? 



0