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Cancellation

Anonymous
Not applicable
‎01-10-2015 10:43 AM
‎01-10-2015 10:43 AM

Cancellation

Hi

 

I do I cancel my contract?

 

thanks 

Aisling

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5 REPLIES 5
Anonymous
Not applicable
‎01-10-2015 12:44 PM
‎01-10-2015 12:44 PM

Hi, the number is out of contract. Were you looking to take it back to prepay or port? I can help with an upgrade is you wish.
 

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Anonymous
Not applicable
In response to Anonymous
‎01-10-2015 12:53 PM
‎01-10-2015 12:53 PM

I'm looking to port my number.  I need a new handset & want to stick with Iphone so switching to pre-pay isn't really an option.  I don't want to lock myself into another 24month contract with 3, as my 3G coverage has been terrible since the merger with O2

 

Thanks

Aisling

0
Anonymous
Not applicable
In response to Anonymous
‎01-10-2015 01:03 PM
‎01-10-2015 01:03 PM

Hi, I'm sorry to see that. I can have this checked if you wish? The number is free to port if you do decide to move it

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Anonymous
Not applicable
In response to Anonymous
‎01-10-2015 01:20 PM
‎01-10-2015 01:20 PM

Yea if you could please? I raised it before through customer care email but the response wasn't very helpful

 

What do I need to do if I proceed with cancelling?

 

Thanks 

Aisling

0
Anonymous
Not applicable
In response to Anonymous
‎01-10-2015 01:38 PM
‎01-10-2015 01:38 PM

Hi, can you pop me a PM with your number and address I'll need to do some troubleshooting to check the area. If you are moving your number the new network would request it from us. It then transfers across and it would cancel the account here.

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