Re: Unlocking iPhone previously on o2 network - 3Community - 745017

Great Phone Offers With All You Can Eat Data | Three.ie

3Community Menu

Hi iv submitted am imei number from an iPhone 5 to three. It was previously on o2 Ireland network before the change over. I recieved a reply to say there is no record of this phone. What's my next step?

7 REPLIES 7

Hi,

Where did you get the iPhone?

I bought it from o2 online but the first one did break down and apple
Sent a replacement do you think I need to Contact them?

No I can update this for you.

What is your IMEI and I'll escalate this for you now.

Three have no record of IMEI 013xxxxxxxx7. Check your IMEI by dialling *#06# on the phone to be unlocked and log a new request at three.ie/help. Three. Thanks lisa

Thanks,

I've escalated that for you now. You'll get an update in the next 72 hours.

Great stuff thank you

🙂