@Add_60700 Hi there & welcome to the 3Community. The account & PIN are specifically for business accounts if you have a business account can I get you to PM me your number, name of the business, full name, & address.
You'll need to increase your rank to send PMs. You can increase your rank by commenting on posts, creating new posts, & kudos/liking comments. Once you rank up you'll get a message to notify you & you'll need to log out & back into the Community & you'll be able to PM us directly.
