My father in law has a three account (linked to me through a government workers scheme) that I need to cancel as he has recently passed away. What do I need to do to terminate the contract?
Thanks
Hi @Declan_39626 I'm very sorry for your loss.
In situations like this, we try to make cancelling an account as easy as possible, all you need to do is contact one of our Customer Care teams either by calling 1913 or clicking here to connect to our messaging team. They'll only need a few details like the mobile number and your father in laws name and they'll be able to assist you to close the account.
Thats brilliant - all sorted out yesterday - thanks for your help
I'm really glad to hear that this all got sorted for you.