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Bunq BIC not accepted for Direct Debit

lazzurs
Newbie
‎26-05-2022 10:47 PM
‎26-05-2022 10:47 PM

Bunq BIC not accepted for Direct Debit

I’ve just tried to update my Direct Debit details but the BIC for Bunq isn’t accepted. 

It shows as BUNQIE22XXX in their app and I have tried this with and without the XXX but every time I get an error saying the BIC isn’t correct. 

Please help. 

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1 REPLY 1
Three_James
3 Moderator
3 Moderator
‎27-05-2022 03:02 PM
‎27-05-2022 03:02 PM

Hi there! Thanks for the details. Have you only tried adding the bank BIC via My3? If so, will you check that you have the latest version of the My3 app installed? If the error occurs again, I'd advise to contact your bank to ensure the correct details and if its still not accepted, pop back here in PM and I'll be able to link in with the relevant team to look into this further for you!



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