Call Forwarding to Non 3 Mobiles

[Thomas_09679]

Hi, I was charged extra on my bill this month for C/Fwd CS Data and when I went onto chat they said that it was because the phone was diverted to a non three number. I have done this previously and never had an issue and was never charged so I'm wondering even with Unlimited calls are you charged for diverting your calls to a non-3 mobile or even a landline?

[Three_Bex]

Hi Thomas_09679, are you attempting to divert to a charged landline number or an international number? Can I ask how much you're being charged per divert?

[Thomas_09679]

Hi it was to a mobile number that is with Eir as far as I know

[Three_Bex]

This doesn't sound right. Can you pop us a PM with your details and I'll look into this for you?

[Thomas_09679]

Hi I got onto live chat in the mean time and they raised a ticket so I will
let you know what the ticket outcome is

[Three_Bex]

Glad to hear it's being looked into. Let me know the results and if you need anything further, please don't hesitate to pop back here 🙂