Cancel insurance

[Gabriela1]

Hello! I just would like to know how could I cancel my insurance as soon as possible , as the guy who sold me the phone , told me the insurance was one month only, but I saw it in the app it’s recurring, and I can’t pay for a higher bill. Could you guys help me ? Thank you!

[LauraH]

@Gabriela1 Good morning 👋 I see your PM and I've replied asking for your account details. Do you know that once you cancel your insurance you lose all the great benefits immediately? If you're happy to go ahead, reply to my PM with your details to get the ball rolling 👍

[Gabriela1]

Thank you for that !
PM sent

[LauraH]

@Gabriela1 Thank you 😁 I've removed your insurance and any time that you've paid for in advance will be credited to your next invoice 👌

[Gabriela1 · Accepted solution]

Perfect! Thank you very much for your help 😊

[xavier66]

Hi

I need to cancel my phone insurance too and Zurick have no details on file. Can you do if for me from here?

[LauraH]

@xavier66 Hi there, I've popped back to your other post over here 👍

[Add_63966]

Hello. I want to cancel the phone insurance. 

[Three_Stacey]

I can help you with that @Add_63966. I'll just need you to pop us a PM with your name, number, full address and date of birth. Please beware that all insurance benefits will be immediately lost once the insurance is removed. If you're ok with this and want to go ahead please send us a PM.