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Cancelling contract

Emma_09545
Newbie
‎03-05-2022 11:14 AM
‎03-05-2022 11:14 AM

Cancelling contract

Hi just looking for a bit of advice regarding canceling my contract.

i am due an upgrade in September, however I want to cancel this now and I’m wondering what the fee is or how do I go about doing this? Reason for canceling is I need a new phone and I’m just looking to upgrade now🙏
all help is appreciated.

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2 REPLIES 2
Three_Maureen
3 Moderator
3 Moderator
‎03-05-2022 11:39 AM
‎03-05-2022 11:39 AM

Hey Emma, thanks for reaching out to the Community. I'll be happy to look into this for you. Pop me a PM with your mobile number, address, & date of birth.


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Three_Maureen
3 Moderator
3 Moderator
‎03-05-2022 03:44 PM
‎03-05-2022 03:44 PM

@Emma_09545 My apologies Emma, We do offer an early upgrade within 90 days to the end of your contract. If you cancel your contract before the end date you will be billed an early termination fee, this will be calculated on your monthly plan amount and how many months are remaining in your contract. 


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