Hey @MarcioJunior_26413 thanks for posting here, we wouldn't be able to refund the credit if it has already been applied however pop through to us here on PM along with your full name, mobile number, address and date of birth and I can check the account here for you.
*Personal information has been removed from this post by Mod*
Hey @bhom_95748 your personal information was removed from the post however you can contact us via PM here or speak to our Web Messaging Team here.